top of page

Terms and Conditions for Your Made-to-Measure Deposit

I would like to extend my sincere appreciation for your interest in our custom-made apparel.   We are delighted to assist you in creating a unique and personalized item to meet your specific requirements.


In order to initiate the production process and secure your Order, a non-refundable deposit of $50 per shirt is due at the time of Order placement. This deposit amount will be deducted from the final invoice.  Please note that this deposit is non-refundable and will be forfeited in the event that the item is not claimed within 30 days of your notification.  This policy plays a pivotal role in streamlining our production schedule to ensure that your custom-made item is meticulously crafted to your satisfaction.  


By checking the box and submitting this order I acknowledge my understanding and agreement with this policy.  


If you have any questions or require further information about the non-refundable deposit or any other aspect of your Order, please feel free to reach out to us at We are here to assist you and make the process as smooth as possible.


Thank you again for choosing DXL to create your custom-made apparel. We are excited to embark on this creative journey with you and look forward to delivering a one-of-a-kind masterpiece that you will cherish.

iStock-996266042 copy 2.jpg
bottom of page